Privacy Policy

1. What Information We Collect

We may collect the following types of personal information:

• Contact information (name, email, phone number, company name)
• Business information (company details, operational requirements, service enquiries)
• Communication data (messages submitted via our contact forms or email)
• Technical data (IP address, browser type, device information, website usage data)
• Marketing preferences (if you opt-in to newsletters or updates)

2. How We Collect Information

We collect personal information when you:

• Submit a form on our website (e.g. enquiries, contact requests)
• Contact us via email, phone, or online channels
• Engage our services (project or retained services)
• Interact with our website (through cookies or analytics tools)

3. Why We Collect Your Information

We collect and use your information to:

• Respond to enquiries and provide service proposals
• Deliver our services (including compliance, systems, or operational support)
• Communicate with you about your project or engagement
• Improve our website, services, and user experience
• Send updates or marketing communications (only where consent is provided)

4. Disclosure of Personal Information

We may share your personal information with:

• Employees, contractors, or advisors who support service delivery
• Formspree Inc. (United States), which processes contact form submissions on our behalf
• Vercel Inc. (United States), which hosts this website and provides cookieless visitor analytics
• Other service providers supporting our operations, such as IT systems, cloud storage, and email platforms
• Professional advisers (legal, accounting, compliance)

We will not sell or rent your personal information to third parties.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted online.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

• Improve website functionality and performance
• Analyse website usage
• Enhance user experience

We use Vercel Analytics to understand how visitors use our website. It does not set cookies and does not track individuals across other websites. We do not use advertising or third-party tracking cookies.

You can control cookie settings through your browser at any time.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.

8. International Data Transfers

Some of our service providers are located outside Australia. In particular, contact form submissions are processed by Formspree Inc. and this website is hosted by Vercel Inc., both of which store data in the United States.

By submitting a form on this website, you consent to your information being disclosed to these overseas recipients. Where we disclose information overseas, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

9. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Request corrections
• Withdraw consent for marketing communications
• Lodge a complaint about how your information is handled

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date.